Refund policy

What happens if I receive a damaged item?

Sometimes things can get damaged in transit. Please email us or use our Contact Form to submit a damage report.

Please ensure you give us as much detail as possible and submit photos showing the damage.

I changed my mind, can I return an item?

If a product is not defective and simply unwanted, we’ll give you a store credit for the product provided that is resale-able – tamper sealed lids that have been opened can not be returned. The product must have been bought within 30 days of a return request.

Return shipping costs will be the customer’s responsibility.

Missing or incorrect items

On the odd occasion you may receive an incorrect or missing item in your order – this doesn’t happen very often, but if it does please reach out to us and we’ll get things sorted for you ASAP.